Returns & Exchanges
We want you to be completely satisfied with your Khy purchase. If you are not happy with your order, we accept returns and exchanges on unworn items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing