Frequently Asked Questions
Everything you need to know about your Khy experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-14 business days.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You have a 30-minute window after placement to request a cancellation by contacting our support team.
Are your materials sustainably sourced?
Khy is committed to responsible fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to strict ethical and environmental standards.